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THE JOB

We are looking for an ICT System Specialist to join our international brand. The ideal candidate will deal with the operation of ICT (Information & Communication technology) systems and the users of such systems. As a rule, the candidate will carry out customer service-oriented activities. In order to rectify incidents, the ideal candidate must have the necessary knowledge to be able to tackle and solve the problem in a targeted manner. We value self-starters who aren’t afraid to bring bold ideas to the table. If that’s sounds like you, apply below!

YOUR RESPONSIBILITIES

• Coordination with Swatch Group Service Desk and IT Field Services to maintain standards and functionalities, follow up of open tickets
• Onsite IT support: perform troubleshooting when technological equipment are not working as they should
• Management of IT purchase orders and invoices and inventory of hardware and software
• SharePoint 2019 site administration, management of access rights, setup of Nintex forms/workflows and business users support
• Coordination of staff entries, transfers and exits for IT items such as: procurement, mobile device, hardware, software and accounts setup
• IT training for newcomers and end users on how to use hardware, software and cloud-based services
• Responsibility of the system documentation, system guidelines and internal IT control
• Basic development of proposed solutions and decision-making for simple systems based on the recorded requirements
• Capacity to evaluate hardware and application software

YOUR SKILLS

• Federal certificate of competence as an IT specialist, additional IT training an asset
• excellent organizational skills and multi-tasking
• strong interest for company business
• process oriented, responsible and pro-active
• autonomous at problems solving
• effective time management
• wide knowledge of IT concepts and skilled for IT project coordination
• analytical and synthetic skills
• open minded and dynamic
• good communicator
• Native French or German speaker with excellent spoken and written knowledge in English

YOUR SPIRIT

At Hamilton, we look for individuals who have set themselves apart with a commitment to excellence and a curious spirit. Successful members of our company have a hands-on personality, as well as excellent communication and organization skills. They develop and implement bold initiatives that strategically balance risk and outcome expectations. We bring passion and enthusiasm to every project and value people who work hard to meet their goals. This role will be both challenging and rewarding for the right candidate.

WANT TO JOIN?

We are looking forward to receiving your online application. Applications must include a motivation letter and CV, as well as letters of references and copies of relevant transcripts and/or diplomas.

CONTACT

Joëlle Martin

Human Resources