FAI LA DIFFERENZA, UNISCITI A NOI

Job Description

As a Retail Keyholder with Hamilton, you will responsible for demonstrating outstanding customer service and leadership on the selling floor. You will help build and implement client outreach initiatives, build brand awareness, and assist in daily operations of the store. You will support and assist the management team in achieving all customer service and sales goals initiatives. You will also assist management in leading the team of associates to ensure operational tasks and procedures are successful as well as opening and closing routines are completed, all while keeping the customer at the forefront. You will represent and demonstrate the brand, inside and outside the boutique.

Profile

Duties and Responsibilities

• Provide a unique and special experience to all clients
• Reach & exceed your sales goals
• Develop potential clients through both client outreach and networking efforts
• Maintain and grow existing clients; keep records of milestones and client’s tastes and goals for future purchases
• Assist team members in sales process as per established boutique protocols
• Develop existing client base and reach new prospects through networking and outreach
• Provide superior after-sale service to all clients
• Provide the highest level of client service through personalized contact in product maintenance
• Use product knowledge and selection to provide exceptional service and build customer relationships
• Team-oriented
• Opening and closing the store as needed
• Greet customers in a timely, professional and personable manner
• All other duties assigned by Management

Requirements

• Must have High School Diploma and/or equivalent
• Must possess a strong luxury retail jewelry and time piece experience
• All applicants should have 3-5 years of experience in a Keyholder position, specialty retail preferred
• Driven to deliver superior service by exceeding customer expectations
• Able to arrive to work on time and work late
• Able to achieve sales goals and be goal oriented
• Excellent verbal and interpersonal skills
• Be a self-starter and use good judgment in all situations
• Must be able to work well as a team player in a fast-paced, energetic environment
• Must be able to sustain level of professionalism; friendly demeanor;
• The ability to work well with all levels of internal management and staff
• Clientele building skills
• Must be able to demonstrate basic computer literacy
• Flexible to retail working hours including availability on weekends and holidays.
• Ability to multi-task and handle changing priorities
• Able to work well with minimal supervision; self-starter

This is primarily an active position, which requires the Retail Keyholder to have the ability to stand approximately 5 – 8 hours per day usually 5 – 7 days per week. During peak sale periods will work for long periods throughout a 1 – 12 hour day. May be required to climb ladder or ascend/descend stairs in order to stock and/or acquire merchandise for sale. Required to lift items weighing 5 – 25 lbs regularly without assistance. In certain circumstances, weights may be higher. Required to operate computer equipment, speak, hear, bend, stoop, reach, lift, and move and carry up to 25 lbs. Finger dexterity is necessary.

Benefits Program

The Swatch Group is an equal opportunity employer that promotes diversity and is committed to environmental sustainability.

• Excellent health, dental and vision insurance (employee and dependents are eligible 1st of the month following 30 days; generous employer contribution)
• Immediate participation in the 401(k) and 100% vested employer match after one year (maximum 4% employer match with 5% employee contribution)
• Company paid life insurance and Long Term Disability
• 18 days of PTO per year
• Special bucket of sick time per year extended paid time for medical, parental and military leave
• Holiday pay
• Voluntary FSA, STD, Accident/Hospital Indemnity insurance
• Employee product discount

For more information please see https://transparency-in-coverage.uhc.com/

#SGUSC

Job description

As the National Wholesale Manager, you will lead Hamilton’s independent wholesale business across Canada, driving sales growth, market expansion, and retailer engagement. Reporting to senior leadership, you will execute sales strategies, manage key retail partnerships, identify new business opportunities, and ensure strong brand representation across the wholesale network. This role combines account management, business development, merchandising oversight, and cross-functional collaboration to achieve national sales objectives.

Starting base pay: $80,000.00 plus annual performance bonus.

Benefits

• Health benefits, including dental and vision coverage
• RRSP contributions with company match
• Company discount
• Life insurance
• Paid vacation
• Paid sick days

Responsibilities Include

Wholesale Sales & Business Development: Drive wholesale sales across Canada by achieving revenue targets, expanding distribution, and identifying new retail partners. Develop territory plans, present business opportunities, and secure new accounts that support sustainable growth.

Key Account Management: Build strong relationships with independent retailers and key accounts. Conduct business reviews, support growth initiatives, increase sell-through, and ensure alignment with Hamilton’s brand standards and objectives.

Product & Inventory Management: Work with retail partners to optimize assortments, inventory levels, and merchandising strategies. Analyze sales trends and recommend product, pricing, and distribution plans that improve profitability and customer demand.

Brand Representation & Merchandising: Champion Hamilton’s brand by ensuring consistent execution of merchandising standards and marketing programs. Oversee in-store displays, product launches, and overall brand presentation.

Sales Promotions & Retail Activation: Develop and execute promotions, events, contests, and product launches that drive customer engagement, increase traffic, and improve sales results.

Retail Training & Education: Provide product and brand training to retail teams through presentations, demonstrations, and ongoing coaching to strengthen selling capabilities and customer experience.

Market Analysis & Strategic Planning: Monitor market trends, competitor activity, and performance metrics. Identify opportunities and develop recommendations that support growth and distribution expansion.

Cross-Functional Collaboration: Partner with Marketing, Brand Management, Operations, Customer Service, and Finance to support account onboarding, inventory planning, promotions, and operational excellence.

Employment Status:

Salaried, Full-Time (40–44 hours per week on average). Flexibility to work additional hours, holidays, and peak business periods as required. Regular car and air travel is expected.

Working Conditions:

This position requires regular travel, including being on the road throughout the Toronto/GTA region 2–3 days per week, travelling to Montreal every 6–8 weeks, the Maritimes approximately once per year, and Western Canada and the Prairies every 12 weeks. Both car and air travel are required.

Moderate physical effort is required. The role involves setting up merchandising displays and handling product shipments, which may require lifting, carrying, pushing, pulling, and holding boxes and store fixtures weighing up to 35 lbs., and occasionally more with appropriate assistance and equipment. The position is considered low risk for workplace injury.

Profile

• Strong sales leadership and business development capabilities.
• Excellent relationship-building and stakeholder management skills.
• Strategic thinker with strong analytical and problem-solving abilities.
• Effective presentation, negotiation, and communication skills.
• Highly organized with the ability to manage multiple priorities independently.
• Results-driven with a proactive and entrepreneurial mindset.
• Collaborative team player capable of influencing across functions and organizational levels.

Professional requirements

• Bachelor's degree in Business, Marketing, Sales, or a related field (preferred).
• 5–8 years of experience in wholesale sales, account management, business development, or luxury/consumer goods retail.
• Proven track record of achieving sales targets and managing key retail partnerships.
• Experience developing new business opportunities and negotiating commercial agreements.
• Strong understanding of retail operations, inventory management, and merchandising principles.
• Proficiency with Microsoft Office applications and CRM systems.
• Valid driver's license and ability to travel extensively within Canada.

Description du poste

Tâches principales

• Effectuer les commandes de composants
• Traiter les confirmations de commandes
• Gestion pro-active des délais de livraisons
• Gérer régulièrement les priorités avec les fournisseurs
• Assurer le contrôle, la validation et la saisie des inventaires mensuels des emballages
• Coordonner les priorités avec le contrôle qualité
• Contrôler et saisir les factures

• Vérification mensuelle de la concordance entre réceptions et factures

Tâches secondaires

• Collaboration sur differents projets
• Support administratif aux achats

Profil

• Personnalité proactive
• Rigoureux
• Esprit d’équipe
• Engagé.e et flexible

Compétences requises

• CFC d’employé.e de commerce
• Maturité professionnelle un atout
• Première expérience en logistique ou production souhaitée
• Bonnes capacités de communication
• Travail structuré et précis afin d’atteindre les objectifs dans les délais impartis
• Maîtrise des outils MS Office et bonne connaissance de SAP souhaitée

Langues

• Langue maternelle française ou allemande avec de bonnes connaissances de l’autre langue et de bonnes connaissances en anglais

Personne de contact

Cécile Bouclier

Description du poste

We are seeking a talented and dynamic Communication & Brand Experience Manager to take ownership of all existing PR & Event tools and to actively participate in the development of the brand. Qualitative work, flexible thinking and tactical efforts will facilitate the candidate to succeed within his/her new function. You will drive company’s “pioneer spirit” in the markets through initiatives/communication outreach.

YOUR RESPONSIBILITIES

Global Marketing Activities

• Develop 360 global marketing activities to grow the brand awareness on an international level (e.g. special product launches, seasonal campaigns)
• Lead movie and gaming promotions by being the point of contact for movie studios and markets, overseeing marketing plans, consolidating results and reporting KPIs

PR 

• Develop, evolve and distribute all PR tools (press texts, press kits)
• Be the point person for the PR managers in all countries and help them implement the international PR strategy in their market
• Search and propose copywriters and distribute work according to expertise
• Create global PR reports and analysis by consolidating all market results and propose action to improve the PR outcome
• Establish and maintain strong relationships with the key media across all channels
• Host international media during global events
• Lead the speech writing, preparing responses to interviews to CEO
• Manage crisis communication in alignment with the management
• Manage the Swiss Press relationships and secure local press coverage
• Create global Advocacy strategy (including content creators, friends of the brand and brand ambassadors) and be the main contact for all markets (approving profiles, defining activation calendar, overseeing budgets)
• Manage the museum watch collection and keep it updated
• Manage the movie watch consignment and partnership agreements

Events

• Develop global event concepts and follow through their planning, execution and reporting in coordination with local marketing teams
• Lead the Hamilton Behind The Camera Awards event organization and coordination

Profil

At Hamilton, we look for individuals who have set themselves apart with a commitment to excellence and a curious spirit. Successful members of our organization have a hands-on personality, as well as excellent communication and organization skills. They develop and implement bold initiatives that strategically balance risk and outcome expectations, and work equally as team players and independent decision makers. We bring passion and enthusiasm to every project and value people who work hard to meet their goals. With many opportunities for growth, this role will be both challenging and rewarding for the right candidate.

Compétences requises

• Bachelor’s or master’s degree in marketing, communication or hospitality
• Several years of experience in Marketing / Communication
• Good knowledge of the global media landscape
• Experience with journalists, bloggers and influencers
• Experience as project leader
• Experience in an international environment
• Communicative, flexible, willing to take the lead, team player, hands-on, independent, outgoing
• Open-minded, willing to work in an international environment
• Proficient in Microsoft tools

Langues

• French and/or German speaker
• Fluent in English both written and spoken
• Any other languages are an advantage

Personne de contact

Federica Raho

Description du poste

Nous recherchons un/e Constructeur/trice Habillage pour renforcer notre équipe développement produits, cette fonction consistera en :

• Définition des standards de construction technique pour les différentes lignes de produit en s’appuyant sur les règles du Swatch Group Quality Management ainsi que les retours Qualité, Customer Service et T2
• Construction 3D complète des têtes de montres et bracelets, élaboration des dossiers de plans et suivi des modifications
• Contrôle des nouvelles constructions des partenaires externes (têtes de montres et bracelets) et validation des dossiers de plans
• Validation des plans fournisseurs pour la fabrication, si nécessaire en effectuant des assemblages virtuels (3D) des différents composants produit
• Participation au développement de la banque de données 2D/3D des composants afin d’optimiser les temps de développement produit et de réduire la diversité industrielle
• Gestion de la diffusion des plans validés
• Standardisation composants
• Travail par projet : gestion et création composants => Master data

Profil

• Excellentes connaissances en construction habillage
• Formation supérieure d’ingénieur en microtechnique, mécanique ou équivalent
• Formation de technicien-constructeur avec une solide expérience
• Maitrise du français et de l’anglais
• Connaissances de l’allemand est un atout
• Maîtrise des outils 2D/3D CATIA et/ou AUTOCAD
• Très bonnes connaissances des produits MS Office et SAP

Compétences requises

Chez Hamilton, nous recherchons des talents sensibles au design et pionniers qui se démarquent par leur passion et leur motivation. Autonomes, organisés et rigoureux, ils élaborent et mettent en œuvre des idées audacieuses en travaillant en équipe ou de manière indépendante.

Nous apportons soutien et enthousiasme à chaque projet et offrons un environnement dynamique toujours à la recherche de nouveaux défis.

Langues

De langue maternelle française, vous êtes au bénéfice de bonnes compétences linguistiques en anglais, particulièrement dans les termes techniques.

Personne de contact

Federica Raho