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Job Description

As a Visual Merchandiser & Trainer with Hamilton, U.S., the position will be responsible to support the watch sales within our retail and wholesale account through visual merchandising and training. This role will oversee the visual representation of our Hamilton brand and products in all boutiques (retail and wholesale) within assigned Northeast Territory region. Visual Merchandiser & Trainer will also be responsible for maintaining training initiatives that will increase Tissot brand and product knowledge. Tasks include the planning, organization, coordination, training and implementation of all Visual Merchandising measures that have been developed by the Tissot.

This position is a field position.

Profile

Visual Merchandising Responsibilities

• Implement and maintain visual merchandising standards across retail and wholesale store locations, ensuring compliance with Company guidelines and brand standards.
• Conduct regular store visits to evaluate visual execution, providing on-the-spot adjustments and recommendations.
• Contribute to achieving sales volume goals by ensuring effective presentations and maintenance of all product
categories, making sure that all stores are set up correctly during promotions and regular business.
• Prepare and distribute communication materials related to visual displays in accordance with brand guidelines.
• Manage vendor relationships by placing and following up on visual orders to ensure timely implementation and centralized mailing of visual materials to trade location.
• Coordinate internal distribution of visual materials to stores, ensuring compliance and visibility.
• Collaborate with retail locations, regional teams, and brand leadership to plan and execute floor sets, window displays, seasonal transitions, and promotional setups.
• Identify visual merchandising opportunities within and outside stores, developing innovative window decoration ideas.
• Create and maintain a photo library documenting boutique conditions before and after visits.
• Provide recap reports summarizing store visit findings and improvement recommendations.
• Assist Visual Manager and SIS Project Manager with identifying SIS opportunities and maintenance/renovation needs.
• Lead first-class setup and decoration of brand-sponsored events, mono- and multi-brand related, to maximize visual impact.
• Partner with management in planning and executing functional training, leadership development, product and sales training and other agreed training strategies.

Training & Development Responsibilities

• Facilitate training sessions for store managers and associates focused on current visual merchandising standards, product placement, and customer experience best practices.
• Provide comprehensive communication and training programs to stores
• Partner with management on planning and executing functional, leadership, product, and sales training programs.
• Provide ongoing coaching to store teams, identifying skill gaps and recommending development initiatives.
• Foster strong relationships with store teams to support adoption of visual and training standards.

Additional Responsibilities
• Monitor regional business trends, competitor trends by reading and understanding business reports and identify potential opportunities to support sales growth.
• Perform other duties as assigned by management.

Requirements

Education and Experience Requirements

• High School Diploma or GED required; College degree preferred.
• 2-3 years of retail visual merchandising experience, preferably in specialty goods, jewelry, or watches.
• Strong verbal and written communication skills.
• Proficient in Microsoft Word, Excel, and PowerPoint.
• Valid driver’s license required.
• Proven ability to coach and train diverse teams in a fast-paced retail environment.
• Strong eye for design, layout, and brand storytelling through product presentation.
• Ability to prioritize multiple responsibilities and thrive in a dynamic, fast-paced environment.
• The work schedule will vary from Monday through Friday and may include an occasional weekend.
• Ability to domestically and internationally up to 80-85% of the time (minimum 4 days per workweek).

Physical Requirements:

This is primarily active position which requires the Visual Merchandiser & Trainer to move about the various locations while continuously climbing ladders, bending, stooping, lifting, reaching, moving and carrying up to 40 lbs. There is frequent travel to multiple retail locations within assigned territory. The position requires the ability to operate motor vehicles, computers and tablets, communicate clearly, and engage physically with visual merchandising setups. Finger dexterity is necessary. Occasional evening or weekend work to support store openings, seasonal transitions, or special events.

Additional Skill Requirements:

• Strong organizational, project management, and problem-solving skills.
• Confident communicator and presenter.
• Self-motivated, proactive, and a quick learner.
• Ability to work independently and as part of a team.
• Ability to remain engaged and responsive when working remotely.
• Flexibility to work extended hours when required.
• Willingness to accept feedback and continuously improve.

This description outlines the basic responsibilities and requirements for the role. This is not a comprehensive listing of all job duties of the Visual Merchandiser & Trainer. Duties, responsibilities and activities may evolve or change at any time
with or without notice.

Compensation & Benefits

The annual base salary range for this position is $70,000–$77,000. Actual compensation will be determined based on factors such as experience and skills. This position is also eligible for an annual bonus.

The Swatch Group is an equal opportunity employer that promotes diversity and is committed to environmental sustainability.

• Excellent health, dental and vision insurance (employee and dependents are eligible 1st of the month following 30 days; generous employer contribution)
• Immediate participation in the 401(k) and 100% vested employer match after one year (maximum 4% employer match with 5% employee contribution)
• Company paid life insurance and Long Term Disability
• 18 days of PTO per year
• Special bucket of sick time per year extended paid time for medical, parental and military leave
• Holiday pay
• Voluntary FSA, STD, Accident/Hospital Indemnity insurance
• Employee product discount

For more information please see https://transparency-in-coverage.uhc.com/

#SGUSC

Description du poste

Le point de vente Rado, Mido et Hamilton des Galeries Lafayette Haussmann recrute un Vendeur H/F en CDI 35H.

En tant que Vendeur H/F, vous êtes un véritable ambassadeur des Marques partageant les valeurs et les ambitions de ces dernières. L’Univers de l’horlogerie et l’art de la vente sont également vos leitmotives.

Votre rôle est de contribuer à la croissance du chiffre d’affaires du point de vente et d'offrir une expérience client personnalisée et exceptionnelle.

Vos missions principales seront les suivantes :

• L’accueil et le conseil clientèle en respectant les codes et l’ADN des marques
• Le développement du chiffre d’affaires et l’atteinte des objectifs fixés
• La fidélisation de notre clientèle et l’optimisation du fichier client

La liste n'étant pas exhaustive.

Profil

Vous possédez une première expérience en vente et êtes passionné(e) par le secteur de l'Horlogerie-Joaillerie et/ou Luxe.

Dynamique et ayant le goût du challenge, votre communication est excellente.

Vous êtes animé(e) par la culture du résultat, le sens du service et l'esprit d'équipe.

Vous souhaitez évoluer dans un univers haut de gamme et être en contact avec une clientèle exigeante.

Compétences requises

Maitrise du Pack-Office, notamment Excel.

Maitrise des techniques de vente.

Langues

Anglais Courant.

Job description

As Brand Manager – Hamilton, you will assume full ownership of the brand’s performance within the Canadian market, including complete P&L responsibility. Reporting into senior leadership, you will be accountable for driving profitable growth through strategic sales leadership, distribution management, marketing execution, and strong partnerships with luxury retail accounts.

Starting base pay of $110,000.00 plus performance-based bonus

Benefits:

• Health benefits, including dental and vision coverage
• RRSP contributions with company match
• Company discount
• Life insurance
• Paid vacations
• Paid sick days

Responsibilities include:

Brand & Commercial Leadership

• Lead all brand activities for Hamilton within the Canadian market, ensuring alignment with global brand strategy.
• Develop, recommend, and execute annual and long‑term strategic sales plans, including forecasting and budgeting for all national accounts.
• Own full P&L responsibility, including revenue growth, margin performance, and cost control.

Sales & Distribution Management

• Develop and manage national distribution networks across luxury and premium retail partners.
• Identify and develop new customer and product opportunities by anticipating market trends and competitive movements.
• Review sales performance, account profitability, and customer satisfaction, implementing improvement plans as required.

Account Management & Partnerships

• Establish, maintain, and grow long‑term relationships with key accounts, fostering strategic partnerships that deliver mutual value.
• Lead selling activities, account servicing, merchandising execution, stock management, and cooperative marketing initiatives.
• Negotiate case space, in‑store visibility, and promotional support to drive sell‑through growth.

Marketing & Brand Activation

• Allocate and manage local marketing budgets to maximize brand impact and ROI.
• Prepare and execute new product launches in collaboration with HQ and internal stakeholders.
• Propose and execute promotional events and local initiatives in partnership with global brand management.

People Leadership & Training

• Lead and manage Regional Sales Representative(s), ensuring professional, effective sales execution.
• Support training initiatives to elevate brand knowledge, selling effectiveness, and visual standards in-store.

Planning, Forecasting & Reporting

• Complete sales forecasts, inventory analysis, and performance reporting with accuracy and timeliness.
• Leverage business insights to inform decision‑making and continuous improvement.

Working Conditions:

This is a full-time, on-site role that involves travel across Canada and internationally. Travel may include car, train, or air transportation. Work is performed in both office and retail environments and requires flexibility to meet business needs, including attendance at key meetings, market visits, and brand events. The position requires extended periods of computer work and a high level of attention to detail when preparing reports and documentation.

Employment Status:

Full-Time: 40 hours per week on average. Must maintain open availability to meet the needs of the business and may be required to work more than 40 hours per week.

Profile

• Strategic, commercially driven leader with a strong brand mindset.
• Excellent presentation, communication, and relationship‑building skills.
• Highly organized, with the ability to prioritize multiple initiatives simultaneously.
• Strong negotiation, problem‑solving, and analytical capabilities.
• Comfortable working in a fast‑paced, multicultural, and international environment.
• Self‑starter with the ability to influence without authority.

Professional requirements

• Minimum 5 years of experience in brand management or key account management.
• At least 10 years of experience in the luxury industry within the Canadian market.
• Minimum 3 years of P&L ownership at a brand or business unit level.
• Bilingual in English and French (spoken and written).
• Advanced proficiency in Microsoft Excel and Word; SAP knowledge is an asset.
• Ability to travel nationally and internationally as required.

Stellenbeschreibung

Wir suchen zum nächstmöglichen Zeitpunkt einen

Account Manager (all genders) Region Nord

Dafür suchen wir Dich:

• Akquise von Neukunden
• Verantwortung für das Erscheinungsbild der Marke am POS // stationär und digital (Lagerbestand, Präsentation, Homepage, Social-Media-Aktivitäten etc.)
• Training des Verkaufs-Know-Hows aller Mitarbeitender durch regelmäßige Schulungen
• Sicherstellung der Aktualität sämtlicher Geschäftsdaten auf monatlicher Basis (Abverkauf, Lagerbestand, Sortiment, Digitale KPIs)
• Beziehungs- & Kontaktpflege: Vorstellung individuell zugeschnittener Angebote
• Aktive Unterstützung des stationären Fachhandels, auch beim digitalen Wandel
• Erstellung eines Aktivitäten Jahresplans für stationäre und digitale Kampagnen
• Enge Absprache mit dem Marketing bezüglich der Entwicklung von Kunden

Was Dich dafür auszeichnet:

• Mehrjährige Erfahrungen im Vertrieb, gerne im Bereich von Konsumgütern / Quereinsteiger mit dem passenden Mindset sind ebenfalls sehr willkommen!
• Selbstständige Arbeitsweise und sehr hohe Reisebereitschaft
• Du überzeugst mit Durchsetzungsstärke und Verhandlungsgeschick
• Hands-On-Mentalität und Aufbruchsstimmung strahlst Du aus
• Eine hohe digitale Affinität bringst Du mit
• Fließende Deutsch- sowie gute Englisch- und EDV-Kenntnisse

Damit Du Dich bei uns wohlfühlst, bieten wir Dir:

• Tauche mit uns ein in die faszinierende Welt von Hamilton und lass Dich davon mitreißen.
• Freue Dich auf Deine neue Aufgabe in einem familiengeführten Schweizer Traditionsunternehmen.
• 30 Urlaubstage, Urlaubs- und Weihnachtsgeld – für uns eine Selbstverständlichkeit.
• Social Benefits von Betrieblicher Altersvorsorge über Mitarbeiterrabatte bis hin zu Jobrad und Firmenfitness.
• Teamgeist und Du Kultur wird bei uns großgeschrieben und gelebt.
• Entwickle Dich individuell weiter und gestalte mit uns Deine Zukunft.
• Eigenverantwortliches Arbeiten und die Chance Ideen aktiv einzubringen, umzusetzen und Deinen eigenen „Fußabdruck“ zu hinterlassen.
• Persönliche Einarbeitung in ein abwechslungsreiches Aufgabengebiet inklusive Welcome Day für neue Mitarbeitende.

Findest Du Dich und Deine Talente wieder und möchtest Teil der Swatch Group Welt werden? Dann nutze Deine Zeit und zeig uns wie Du tickst! Bewirb Dich jetzt über nachfolgenden Link auf unserem Karriereportal. https://www.swatchgroup.com/de/job-finder

Diversität, Inklusion und Chancengleichheit

Wertschätzung, Fairness und Gleichbehandlung sind die Grundregeln innerhalb der Belegschaft, und ein zentraler Erfolgsfaktor für die Swatch Group. Wir wissen Diversität und Inklusion am Arbeitsplatz wertzuschätzen und bevorzugen Bewerbende die schwerbehindert sind, bei gleicher Eignung.

Wir freuen uns auf Deine Bewerbung!

Wir sind die erfolgreiche und marktführende deutsche Tochtergesellschaft des größten europäischen und weltweit führenden Anbieters von Markenuhren, der Swatch Group.

Kontaktperson

Susanne Wilm-Lang

Human Resources

The Swatch Group (Deutschland) GmbH

https://www.hamiltonwatch.com/

Job Description

As a Sales Associate at Hamilton, you will deliver exceptional customer service in line with brand standards while driving sales, supporting merchandising efforts, and protecting company assets. In this role, you will contribute to client outreach initiatives, help build brand awareness, and assist with the day-to-day operations of the boutique. You will also collaborate closely with the management team to achieve customer service excellence and meet sales objectives.

Responsibilities

• Provide a unique and special experience to all clients
• Reach & exceed your sales goals
• Maintain and grow existing clients; keep records of milestones and client’s tastes and goals for future purchases
• Assist in sales process as per established store protocols
• Communicate customer requests to management.
• Assist in the submission of daily reports and sales reconciliation reports
• Assist in processing and replenishing merchandise and monitoring counter stock.
• Develop existing client base and reach new prospects through networking and outreach
• Actively participate in merchandising projects, ie: daily stock maintenance, display changeovers, product transfers, etc…
• Provide superior after-sale service to all clients
• Provide the highest level of client service through personalized contact in product maintenance
• Use product knowledge and selection to provide exceptional service and build customer relationships
• Team-oriented
• Actively support securing company assets through effective Loss Prevention in compliance with company policies and procedures
• Greet customers in a timely, professional and personable manner
• Actively maintain the store appearance including keeping merchandise neatly organized and attractively displayed.
• All other duties assigned by Management

Requirements

• Must have High School Diploma and/or equivalent
• Must possess a strong luxury retail jewelry and time piece experience
• All applicants should have 3-5 years of experience in a sales position, specialty luxury retail preferred
• Driven to deliver superior service by exceeding customer expectations
• Able to work well as a team player in a very fast-paced, energetic environment
• Able to achieve sales goals and be goal oriented
• Excellent verbal and interpersonal skills
• Be a self-starter and use good judgment in all situations
• Must be able to work well as a team player in a fast-paced, energetic environment
• Must be able to sustain level of professionalism; friendly demeanor;
• The ability to work well with all levels of internal management and staff
• Clientele building skills
• Must be able to demonstrate basic computer literacy
• Flexible to retail working hours including availability on weekends and holidays.
• Ability to multi-task and handle changing priorities
• Able to work well with minimal supervision; self-starter
• Bilingual is a plus

Benefits Program

The Swatch Group is an equal opportunity employer that promotes diversity and is committed to environmental sustainability.

• Excellent health, dental and vision insurance (employee and dependents are eligible 1st of the month following 30 days; generous employer contribution)
• Immediate participation in the 401(k) and 100% vested employer match after one year (maximum 4% employer match with 5% employee contribution)
• Company paid life insurance and Long Term Disability
• 3.5 weeks of PTO per year, 1 Month PTO after 5 years
• Special bucket of sick time per year extended paid time for medical, parental and military leave
• Holiday pay
• Voluntary FSA, STD, Accident/Hospital Indemnity insurance
• Employee product discount

For more information please see https://transparency-in-coverage.uhc.com/

#SGUSC