BİR FARK YARATMAK İÇİN BİZE KATILIN

Job description

As the National Wholesale Manager, you will lead Hamilton’s independent wholesale business across Canada, driving sales growth, market expansion, and retailer engagement. Reporting to senior leadership, you will execute sales strategies, manage key retail partnerships, identify new business opportunities, and ensure strong brand representation across the wholesale network. This role combines account management, business development, merchandising oversight, and cross-functional collaboration to achieve national sales objectives.

Starting base pay: $80,000.00 plus annual performance bonus.

Benefits

• Health benefits, including dental and vision coverage
• RRSP contributions with company match
• Company discount
• Life insurance
• Paid vacation
• Paid sick days

Responsibilities Include

Wholesale Sales & Business Development: Drive wholesale sales across Canada by achieving revenue targets, expanding distribution, and identifying new retail partners. Develop territory plans, present business opportunities, and secure new accounts that support sustainable growth.

Key Account Management: Build strong relationships with independent retailers and key accounts. Conduct business reviews, support growth initiatives, increase sell-through, and ensure alignment with Hamilton’s brand standards and objectives.

Product & Inventory Management: Work with retail partners to optimize assortments, inventory levels, and merchandising strategies. Analyze sales trends and recommend product, pricing, and distribution plans that improve profitability and customer demand.

Brand Representation & Merchandising: Champion Hamilton’s brand by ensuring consistent execution of merchandising standards and marketing programs. Oversee in-store displays, product launches, and overall brand presentation.

Sales Promotions & Retail Activation: Develop and execute promotions, events, contests, and product launches that drive customer engagement, increase traffic, and improve sales results.

Retail Training & Education: Provide product and brand training to retail teams through presentations, demonstrations, and ongoing coaching to strengthen selling capabilities and customer experience.

Market Analysis & Strategic Planning: Monitor market trends, competitor activity, and performance metrics. Identify opportunities and develop recommendations that support growth and distribution expansion.

Cross-Functional Collaboration: Partner with Marketing, Brand Management, Operations, Customer Service, and Finance to support account onboarding, inventory planning, promotions, and operational excellence.

Employment Status:

Salaried, Full-Time (40–44 hours per week on average). Flexibility to work additional hours, holidays, and peak business periods as required. Regular car and air travel is expected.

Working Conditions:

This position requires regular travel, including being on the road throughout the Toronto/GTA region 2–3 days per week, travelling to Montreal every 6–8 weeks, the Maritimes approximately once per year, and Western Canada and the Prairies every 12 weeks. Both car and air travel are required.

Moderate physical effort is required. The role involves setting up merchandising displays and handling product shipments, which may require lifting, carrying, pushing, pulling, and holding boxes and store fixtures weighing up to 35 lbs., and occasionally more with appropriate assistance and equipment. The position is considered low risk for workplace injury.

Profile

• Strong sales leadership and business development capabilities.
• Excellent relationship-building and stakeholder management skills.
• Strategic thinker with strong analytical and problem-solving abilities.
• Effective presentation, negotiation, and communication skills.
• Highly organized with the ability to manage multiple priorities independently.
• Results-driven with a proactive and entrepreneurial mindset.
• Collaborative team player capable of influencing across functions and organizational levels.

Professional requirements

• Bachelor's degree in Business, Marketing, Sales, or a related field (preferred).
• 5–8 years of experience in wholesale sales, account management, business development, or luxury/consumer goods retail.
• Proven track record of achieving sales targets and managing key retail partnerships.
• Experience developing new business opportunities and negotiating commercial agreements.
• Strong understanding of retail operations, inventory management, and merchandising principles.
• Proficiency with Microsoft Office applications and CRM systems.
• Valid driver's license and ability to travel extensively within Canada.

Job Description

As a Sales Associate at Hamilton, you will deliver exceptional customer service in line with brand standards while driving sales, supporting merchandising efforts, and protecting company assets. In this role, you will contribute to client outreach initiatives, help build brand awareness, and assist with the day-to-day operations of the boutique. You will also collaborate closely with the management team to achieve customer service excellence and meet sales objectives.

Profile

Duties and Responsibilities

• Provide a unique and special experience to all clients
• Reach & exceed your sales goals
• Maintain and grow existing clients; keep records of milestones and client’s tastes and goals for future purchases
• Assist in sales process as per established store protocols
• Communicate customer requests to management.
• Assist in the submission of daily reports and sales reconciliation reports
• Assist in processing and replenishing merchandise and monitoring counter stock.
• Develop existing client base and reach new prospects through networking and outreach
• Actively participate in merchandising projects, ie: daily stock maintenance, display changeovers, product transfers, etc…
• Provide superior after-sale service to all clients
• Provide the highest level of client service through personalized contact in product maintenance
• Use product knowledge and selection to provide exceptional service and build customer relationships
• Team-oriented
• Actively support securing company assets through effective Loss Prevention in compliance with company policies and procedures
• Greet customers in a timely, professional and personable manner
• Actively maintain the store appearance including keeping merchandise neatly organized and attractively displayed.
• All other duties assigned by Management

Requirements

Education and Experience Requirements

• Must have High School Diploma and/or equivalent
• Must possess a strong luxury retail jewelry and time piece experience
• All applicants should have 3-5 years of experience in a sales position, specialty luxury retail preferred
• Driven to deliver superior service by exceeding customer expectations
• Able to work well as a team player in a very fast-paced, energetic environment
• Able to achieve sales goals and be goal oriented
• Excellent verbal and interpersonal skills
• Be a self-starter and use good judgment in all situations
• Must be able to work well as a team player in a fast-paced, energetic environment
• Must be able to sustain level of professionalism; friendly demeanor;
• The ability to work well with all levels of internal management and staff
• Clientele building skills
• Must be able to demonstrate basic computer literacy
• Flexible to retail working hours including availability on weekends and holidays.
• Ability to multi-task and handle changing priorities
• Able to work well with minimal supervision; self-starter
• Bilingual is a plus

This is primarily an active position, which requires the Sales Associate to have the ability to stand approximately 5 – 8 hours per day usually 5 – 7 days per week. During peak sale periods (e.g. Holiday, Special Events), will work for long periods throughout a 1 – 12 hour day. May be required to climb ladder or ascend/descend stairs in order to stock and/or acquire merchandise for sale. Required to lift items weighing 5 – 25 lbs regularly. In certain circumstances, weights may be higher. Required to work an average of 48 hours per week. Operate computer equipment, speak, hear, bend, stoop, reach, lift, and move and carry up to 25 lbs. Finger dexterity is necessary.

Benefits Program

The Swatch Group is an equal opportunity employer that promotes diversity and is committed to environmental sustainability.

• Excellent health, dental and vision insurance (employee and dependents are eligible 1st of the month following 30 days; generous employer contribution)
• Immediate participation in the 401(k) and 100% vested employer match after one year (maximum 4% employer match with 5% employee contribution)
• Company paid life insurance and Long Term Disability
• 18 days of PTO per year
• Special bucket of sick time per year extended paid time for medical, parental and military leave
• Holiday pay
• Voluntary FSA, STD, Accident/Hospital Indemnity insurance
• Employee product discount

For more information please see https://transparency-in-coverage.uhc.com/

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