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Shipping Policy

Most orders are processed within 24 hours of credit card approval. If a band adjustment is needed please allow an additional 2-3 Business Days for the watch to be serviced. Orders placed on Saturday and Sunday will be processed on Monday. Orders placed on an official holiday will be processed on the following business day.


The following shipping options are available and vary depending on package size, weight and destination.

  • Standard Ground (Arrives within 5-7 business days)
  • Expedited 2nd Day (Arrives in 2 business days)
  • Rush Overnight (Next business day)

Rush Overnight Delivery:

Orders must be placed weekdays before 12:00pm EST (for watches not needing any adjustments) for guaranteed same day shipment. Orders received after 12:00pm EST will ship the following business day (if no adjustments are needed for the watch). If order needs verification, allow 1-2 more business days.


Shipping charges vary depending on the package size, weight, destination and shipping method.

  • Standard Ground (Arrives within 5-7 business days): Free of charge
  • Expedited 2nd Day (Arrives in 2 business days): Free of charge
  • Rush Overnight (Next business day): Shipping quotes can be obtained on the checkout page


For your protection, a signature will be required upon delivery for expedited-shipping orders.
We are unable to ship to PO boxes, hotels or freight forwarding addresses.

Please note we only ship to U.S. addresses (Continental United States and Hawaii)


Your shipping address is checked by our system for security reasons and to guarantee the best delivery time. Our address verification software package is updated regularly and contains all valid addresses from the United States of America. You will be asked to change your shipping address if this address you enter is not recognized. Should you have any problems with the address validation, please call our Customer Service representative at 1-800-234-8463 (from 9 AM to 7 PM EST Monday through Friday.)

  • Need help? icon Need help?
    Monday through Friday
    from 9 AM to 7 PM EST
  • Free Delivery icon Free Delivery
    Fast Delivery
    Easy returns within 14 days
  • Secure Payment icon Secure Payment
    Visa, Mastercard, Amex
    Diners, PayPal, Amazon Pay
    As Low As 0% APR with Affirm
  • Swiss Made icon Swiss Made
    2-Year International Warranty