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Reference numbers identify model and style, and serial numbers allow for unique identification of each timepiece. You will need to submit both when requesting service.

Together with ETA, Hamilton develops personalized quartz, automatic and mechanical movements.

All Hamilton watches receive the prestigious Swiss-Made designation.

Ensure your watch is authentic by purchasing from us online at hamiltonwatch.com, or from one of our official retail partners. Find your local authorized stores here.

Find all our official retailers with our store locator.

Purchase official Hamilton watch straps online at hamiltonwatch.com, or from one of our official retail partners. Update your look, replace a worn strap or find XS or XL sizes.

Yes, if we have local service centers in your country you can mail your watch directly with a pre-paid shipping label. Submit a request here. Alternatively find a service center near you with our service center locator here.

We recommend a water resistance check each year and complete service every three to five years. Optimal frequency depends on the wearer’s use of the watch and their environment.  

See our full list of recommended prices here.

While we are happy to provide historical information if available, we do not offer monetary value estimations for vintage Hamilton watches. 

We are able to service select vintage timepieces with mechanical movements only. Please send inquiries with pictures to info@hamiltonwatch.com.