HOW CAN WE HELP YOU TODAY?

Keep your Hamilton watch in optimal condition with support from our dedicated customer service agents and watchmakers.

FREE SHIPPING TO OUR SERVICE CENTERS

Send us your Hamilton watch for maintenance or service. Request complimentary packaging and postage today.

SEND YOUR WATCH

USER MANUALS

Watch complications can be… complicated. Learn everything there is to know about your Hamilton watch and its functions with our dedicated user manuals.

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WATCH SERVICES

Review our recommended prices for watch services completed at official Hamilton Customer Service Centers.

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WATCH CARE

Stay on time with access to watch care instructions and user manuals.

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RESOURCES FOR YOU

General Inquiries

: All Hamilton watches receive the prestigious Swiss-Made designation.
: Together with ETA, Hamilton develops personalized quartz, automatic and mechanical movements.
: Reference numbers identify model and style, and serial numbers allow for unique identification of each timepiece. You will need to submit both when requesting service.
: Ensure your watch is authentic by purchasing from us online at hamiltonwatch.com, or from one of our official retail partners. Find your local authorized stores here.
: Find all our official retailers with our store locator.
: Purchase official Hamilton watch straps online at hamiltonwatch.com, or from one of our official retail partners. Update your look, replace a worn strap or find XS or XL sizes here.

Service Requests

: Please be aware that, like any micromechanical precision instrument, Hamilton watches require regular maintenance to ensure optimal performance and longevity. The frequency of maintenance depends on the specific model, environmental factors, and the level of care provided by the owner. As such, a precise interval for servicing cannot be determined. To ensure the service is performed correctly, please take your watch to an authorized Hamilton Service Center or an authorized Hamilton retailer.
: See our full list of recommended prices here.
: Yes, if we have local service centers in your country you can mail your watch directly with a pre-paid shipping label. Submit a request here . Alternatively find a service center near you with our service center locator here.
: While we are happy to provide historical information if available, we do not offer monetary value estimations for vintage Hamilton watches.
: We are able to service select vintage timepieces with mechanical movements only. Please send inquiries with pictures to info@hamiltonwatch.com.