Service process

1. REGISTRATION

Your watch is registered in our system and a diagnostic examination is carried out to define the level of service required.

2. WATCH CASE AND BRACELET DISMANTLED

Case and bracelet are taken apart and prepared for polishing and washing.

3. POLISHING AND REFINISHING

Case and bracelet are polished and refinished.

4. ULTRASONIC CLEANING

Case and bracelet are cleaned ultrasonically.

5. PREPARATION OF REPLACEMENT PARTS

Spare parts are prepared and set aside for use.

6. REMOVAL OF HANDS AND DIAL

Hands and dial are taken apart from the movement.

7. DISASSEMBLY OF MOVEMENT

The movement is disassembled and the individual components are placed in washing baskets.

8. MOVEMENT PARTS WASHED

Washing of the movement parts in cleaning machine.

9. REASSEMBLY OF MOVEMENT

Reassembly of the movement, oiling and checking of all functions according to manufacturer’s specification.

10. CHECKING AND REGULATING

Movement amplitude is checked and regulated according to manufacturer’s specifications.

11. SETTING AND CHECKING

Dial and hands are set and calendar jump/change is checked.

12. REPLACING MOVEMENT IN THE CASE

Cleaned movement is placed back inside the watch case.

13. TESTING MOVEMENT IN THE CASE

Rate and amplitude testing of the movement in its case.

14. TESTING WATER RESISTANCE

Water resistance is tested with air pressure and vacuum.

15. REATTACHING THE STRAP/BRACELET

The case and strap/bracelet are put back together.

16. FURTHER MOVEMENT TESTING

Automatic winding and power reserve tests are carried out.

17. FINAL CHECK

Final technical check of all functions in accordance with manufacturer’s specifications. Final visual check to ensure the watch looks good.

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